Hilary Roberts

At LAUNCH.ed, the award-winning programme that helps make the University of Edinburgh one of the top entrepreneurial universities in the UK, I wore many hats. I managed our interests and engagement on the €8M EU-funded Open Innovation Project, created and implemented LAUNCH.ed's marketing strategy online and off, developed and delivered new educational products, and provided specialist training to young companies on web and startup marketing, business models, and lean startup methodologies. Most importantly, I maintained a strong client perspective and championed new ideas to improve overall service provision.

I covered the University of Edinburgh beat for StartupCafe—a blog celebrating the Edinburgh startup community—writing about competitions, events, and startup news in and around the University campus. This role was a chance to flex my own entrepreneurial muscles and tackle questions like how to monetise web content, and how to grow and maintain social media communities. It was also a chance to develop strong copywriting skills, build a deep network of contacts in Edinburgh, and to experiment with design and web development (see the StartupCafe logo I designed on the Twitter page: http://twitter.com/startupcafe).

Managed day-to-day operations of the Edinburgh Pre-Incubator Scheme, a programme that gave entrepreneurs a £10k loan and 12 months to start a technology company at the University of Edinburgh.

• Organised and delivered events, including workshops, exit interviews, and a large alumni event
• Contributed to programme development, including support curriculum and one-to-one meetings with entrepreneurs
• Produced or commissioned all marketing and web content
• Liaised directly with funders, mentors, entrepreneurs, and other stakeholders, including the preparation of quarterly reports and project financial claims

• Event management, social media marketing, copywriting, updating the website, producing marketing materials such as short films, posters and case studies, liaising with other University of Edinburgh support services.

• Acted as primary quality control official, eliminating a backlog of nearly 6 months of documents
• Performed initial processing of documents from all 34 recording districts statewide
• Provided a full array of customer service as the first point of contact for the Commissioner’s Office of the Department of Natural Resources
• Provided database and procedures training for new staff

• Worked closely with professors to provide high-level support for over 300 students in physics and microeconomics courses
• Independently led semiweekly review sessions, and provided technical and academic assistance in laboratories

• Worked closely with core staff to provide creative solutions during the dissolution of the Washington, D.C.-based branch
• Edited the final version of a more than 50 page position paper on Russia for publication on the organization’s website

• Provided professional, privacy-oriented client support including updating and maintaining records, arranging and confirming appointments and responding to inquiries

• Created an art identification guide for tours of the Contemporary Native Art Exhibit
• Provided basic clerical support including updating databases and assembling mailing packets for distribution to more than 100 schools around the state

MPhys in Physics
Activities: Student Representative, Music Society Chorus, Ballroom Dancing

International Relations
Activities: Physics Lab Assistant, Macroeconomics Tutorial Leader, Volunteer for ISAR: Resources for Environmental Activists

High School Diploma

Personal Website, TuringTown

• Winner, University of Edinburgh New Ideas Competition, Product Design category, 2009 • Nuffield Scholarship recipient for summer research in biophysics, 2008 • Bill Countryman Scholarship recipient, 2008 • American University Mathematics Summer Research Grant recipient, 2006

typography, content management, usability, student start-ups, current affairs, U.S. politics, cycling, piano